Taking the Stress out of Insurance Claims

Posted by: TJL Accountants & Advisors | On: August 28, 2018

At its heart, insurance is simple – it’s about peace of mind. When the unexpected happens, you need help from someone who cares.

If you’ve ever needed to make an insurance claim you would know how drawn out the process can be. Lodging claims online and dealing with call centres can make the stress of suffering a loss even more painful.

This is where you need TJL Insurance on your side. We handle all aspects of the claim on your behalf, liaising with insurers and monitoring the entire process, freeing you up to concentrate on what you do best – running your business and minimising further loss and disruption. We believe our most important role is to ensure a smooth and successful outcome for our clients, and we pride ourselves on our dedication to this process.

When you purchase insurance online or direct with an insurer you don’t have a consistent reliable point of contact when you need one. Quite often these insurers run their claims processes through call centres and you speak to a different person each time you call, making the process far more complicated and confusing. The end result is that you have a bad experience and are frustrated with the insurance industry in general, ultimately giving the insurance industry a bad name.

Deciphering the jargon of an 85+ page document can be daunting so to ensure you squeeze the maximum entitlements out of your insurance policy, you should deal with an Insurance Broker – we speak this language every day and know how to make sure you’re covered for every possible scenario.

With more than 35 years collective experience, TJL Insurance is a natural choice to handle all your insurance needs. We have access to up to 90 different insurers and agencies and have built strong relationships with insurer partners over the years, meaning we are best served to negotiate claims and place policies for you. We are qualified to give specific advice based on your unique circumstances, and – most importantly – we will be there for you if the unexpected happens.

To take the stress out of your insurance, contact the TJL Insurance Broking team on (02) 6554 9511 or (02) 6552 3233 to see how we can help you.
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