TJL Team Building Day 2016
Posted on October 31, 2016 by TJL Accountants & Advisors
On Friday 8th July, we had our annual TJL Conference and Team Building Day at the Crowne Plaza, Hunter Valley. This year our main focus was Customer Service and ensuring we continue to satisfy our clients to the best of our ability.
One of the main lessons we learnt was from Walt Disney. Yes, Walt Disney. Disney is considered one of the best brands in the world, and for good reason! From their management strategies to their modern model of customer service it is evident why Disney is such a recognized and reputable brand.